Our courses

Click on the course titles for more information and to download the course outline. All courses are tailored to your needs and include full course measurement.


We deliver powerful business behaviours that dramatically improve Personal Impact at work and beyond. Break through the barriers that restrain potential, satisfaction and success - make an exceptional impact in every interaction and present a positive image of personal excellence with charisma and confidence.

“They have truly delivered a cultural shift… their technique works, it delivers, it truly transformed people’s behaviours and has a personal impact which I think will stay with them forever”
Rebecca Janisevska, HR Business Partner, Xchanging

  Download full course outline close


We give you the powerful business communication behaviours to develop exceptional Sales Impact and make you more successful in prospecting, up-selling, pitching, negotiating and closing your sales.

“Simply the best training course I have ever been to. Trainers who know and embrace their subject matter, and demonstrate the skills and what can be achieved with them through their own example.” Sales Manager, Global 360

  Download full course outline close


We follow passion. We buy conviction. We trust exceptional presentation. We give you the powerful business communication behaviours and structural techniques that let you deliver Perfect Presentations to persuade, inspire, convince and win in business.

“They really pushed the participants to perform at the levels they need to be successful in our business – with immediate and tangible results. The CEO’s who saw the presentations were hugely impressed” Paul Corbin, AON

  Download full course outline close


Our specialist programmes for Leaders provide powerful business communication behaviours for exceptional Leadership. Embody the authority, credibility and charisma that will inspire people to work more effectively & deliver improved results.

“In 20 years of business this was by far the best course I have ever attended. The advice and practical skills for transforming behaviour were the most useful I can remember ever receiving. Absolutely fantastic.”  Garath Lauder, MD, Data Integration

 Download full course outline close


This course is for any team or individual who wants to transform the quality of their customer service, making every client feel valued and important, listened to and understood. Ideal for anyone who aspires to deliver the sort of memorable, exceptional customer service experience that reflects a consistently positive company image and generates repeat business.

“Every aspect is relevant to my role with colleagues and customers… I will be much more confident and focussed to overcome difficult situations… thank you very much!”
Customer Service Team member, Xchanging

  Download full course outline close


A training course that will maximise your exhibition investment by helping your staff to consistently meet, connect and engage exhibition delegates with confidence and charm.

”The reps were confident, motivated, engaged and hungry to speak to delegates. They couldn’t believe the difference the training made. For the first time we felt entirely justified in the investment of this massive meeting.” Nicola Noya, International Brand Manager, Daiichi Sankyo

  Download full course outline close


Bringing the Data to Life – a specialist course for pharmaceutical sales representatives

Coming soon

Perform to Win – a specialist course for IT sales and pre-sales professionals

This training course is specifically designed for IT sales professionals looking to get the edge over their competitors. Empower your team with techniques to build excellent relationships and present brilliantly. Lasting skills that will transform behaviour and differentiate your sales team from the competition so they win more business.

“Simply the best training course I have ever been to. Trainers who know and embrace their subject matter, and demonstrate the skills and what can be achieved with them through their own example.” Sales Manager, Global 360

  Download full course outline  

Personal Impact for Councillors – a specialist course for local Councillors

This course is specifically designed for local authority Councillors looking to enhance their communication skills, impact, confidence and charisma in the council chamber and beyond.

“The training gave
Councillors more confidence and techniques to present and speak more effectively in a public setting.” John Lowin, London Borough of Islington

  Download full course outline  

  close

Call Mark Doyle on 0207 575 3164 for more information.